Frequently Asked Questions

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Visa, MasterCard, American Express, and Self-Pay.

Blue Cross/Blue Shield, Ambetter, QualChoice, United Healthcare, UMR, and MHBF

All clients are required to have an active credit card on file to hold scheduled appointments. A fee of $100 is charged to the client’s credit card on file for a cancellation with less than 24-hour notice and for no-shows.

In the first session, Lance will collaborate with you to clearly identify the issues you're experiencing and the therapy goals you aim to achieve. He will also help you establish a specific behavioral goal to work on before the next session. 

Lance’s approach to couples counseling focuses on understanding “The Dance” – the patterns of behavior that both partners engage in, which often prevent resolution of underlying issues. Through guided sessions, Lance helps you and your partner identify these behaviors and develop alternative ways to interact that foster healthier communication and connection.

During sessions, Lance teaches active listening and assertive communication techniques, essential tools for avoiding the triggers that lead to escalation and conflict. By addressing these issues directly, couples can break free from negative cycles and start building a more fulfilling, harmonious relationship.Whether you're seeking help for recurring arguments, recovering from an affair, or simply wanting to improve your communication, Lance’s approach is designed to meet your unique needs. His goal is to help you both understand each other's perspectives, establish mutual respect, and develop the skills necessary to maintain a strong, loving relationship.

Lance holds a Master of Science degree in Community Counseling from John Brown University and has been a Licensed Professional Counselor since 2009. 

Telehealth therapy offers a convenient and user-friendly way to attend sessions from the comfort of your home. Upon scheduling an appointment, you will receive a link to a secure, HIPAA-compliant video conferencing platform. Simply click the link a few minutes before your scheduled session, and Lance will join you online.

To participate, you'll need a phone, tablet, desktop, or laptop with video and audio capabilities, as well as a reliable internet connection. It's important to ensure you are in a private location for your session. If you have children, please arrange for childcare to minimize distractions. Additionally, state law prohibits attending therapy sessions while driving.

Lance specializes in couples counseling, addressing communication challenges, infidelity, and life transitions. Additionally, he provides individual counseling with a focus on post-divorce recovery, depression, anxiety, grief and loss, communication difficulties, and life transitions. 

The duration of treatment varies based on the specific issues you are addressing and the goals you set. Most clients conclude treatment after successfully achieving the goals established during the initial session. 

Lance will periodically check in with you to assess the quality of care and ensure that therapy is meeting your needs. If, at any time between these check-ins, you feel that therapy is not progressing as desired, please inform Lance. He will make every effort to address your concerns or refer you to another qualified and trusted provider. 

Yes

All telehealth therapy sessions are conducted through a HIPAA-compliant video conferencing platform. 

Following your complimentary 15-minute consultation with Lance, you will receive access to his scheduling calendar, enabling you to conveniently choose a time and date that best fits your schedule.

To secure appointments, all clients are required to have an active credit card on file. A fee of $100 will be charged to the card for cancellations made with less than 24 hours' notice or for missed appointments.

Ensure you have a quiet, private location for your session. Confirm that your device is fully charged or plugged into an electrical outlet and that you have a reliable internet connection. Verify that your device’s video and audio functions are working properly, and that your environment has adequate lighting for clear visibility. If you have children, arrange for childcare to prevent distractions or interruptions. Lastly, prepare a list of topics you wish to discuss during the session. 

Lance offers premarital counseling services to self-paying clients, as this service is not covered by insurance. He utilizes the evidence-based *Prepare and Enrich* online assessment, designed to help couples explore their commonalities and differences across various topics. This approach supports couples in navigating differences and enhancing their communication skills. 

We are pleased to offer both couples and individual therapy services to the LGBTQ+ community.